After hearing (and reading in Urban) quite a bit about the standard of service at the LV shop at Takashimaya, we decided to conduct our own experiment.
So in we went, with son in tow, togged in our 'normal' clothes -- not too dressed up, not too dressed down. As it was a Sunday, the shop was actually rather crowded -- there were more shoppers than sales personnel. So of course no one came up to us and we had the freedom to roam around looking at the stuff.
We then decided to ask for some service since none was forthcoming, what with all the people crowding round the counters looking at catalogues. We found someone who was finally free and asked if they had spectacle cases. Actually, we had no idea if they made spectacle cases but we just wanted to ask something. Well, they did have one in the shop. It turned out to be not so exciting looking, a pouch, without a cover, flap or anything, for you to slip your spectacles in. And it cost nearly $300!! How nice it must be to have $300 to splurge on a spectacle case!
Conclusion: the service is alright if you approach the staff, buy something else with the $300 (think a keyholder or coin pouch might be more worth it; then again, I don't know how much those cost), and, as reports have it, the security guard at the door is a most polite man.
So in we went, with son in tow, togged in our 'normal' clothes -- not too dressed up, not too dressed down. As it was a Sunday, the shop was actually rather crowded -- there were more shoppers than sales personnel. So of course no one came up to us and we had the freedom to roam around looking at the stuff.
We then decided to ask for some service since none was forthcoming, what with all the people crowding round the counters looking at catalogues. We found someone who was finally free and asked if they had spectacle cases. Actually, we had no idea if they made spectacle cases but we just wanted to ask something. Well, they did have one in the shop. It turned out to be not so exciting looking, a pouch, without a cover, flap or anything, for you to slip your spectacles in. And it cost nearly $300!! How nice it must be to have $300 to splurge on a spectacle case!
Conclusion: the service is alright if you approach the staff, buy something else with the $300 (think a keyholder or coin pouch might be more worth it; then again, I don't know how much those cost), and, as reports have it, the security guard at the door is a most polite man.
Comments
Bu I have to commend the service @ espirit in Orchard, the one beside meritus mandarin. There was this particular lady who was really polite and friendly and knew the designs round the shop well enough to suggest alternatives.
You know, the local chains, e.g. Soo Kee and Lee Hwa, sometimes have Tiffany-like designs. Nice pieces of their own too. Plus, friendly and helpful service.